Rescue 1122 Punjab 2026: Emergency Services, Ambulance and Fire Help Guide

When an accident, fire or medical emergency happens in Punjab, one number connects the caller to help: 1122. Rescue 1122 Punjab is the province’s integrated emergency service, set up under the Punjab Emergency Service Act 2006 and now working in all districts of the province. This guide explains what the service covers, how to call, and what not to do in an emergency.

What Rescue 1122 Does

• Integrated model: Rescue 1122 combines ambulance, fire and rescue services under one number, instead of separate numbers for each emergency type.
• Started in Lahore: The service began with a Lahore pilot project in 2004, then expanded across Punjab.
• Legal foundation: It was established under the Punjab Emergency Service Act 2006, for professional management of emergencies.
• All districts covered: The service now maintains its standards in all districts of Punjab, a province with over 110 million people.
• Free for citizens: Emergency help through 1122 is a public service for Punjab citizens without discrimination, and no payment is asked for at the scene.

Services You Can Call For

• Medical emergencies: Ambulance response for sudden illness, chest pain, breathing difficulty, injuries and urgent medical cases.
• Road accidents: Rescue and ambulance response for road crashes, including freeing trapped victims from damaged vehicles.
• Fire emergencies: Professional firefighting for house, shop, factory and crop fires, rescuing people trapped by fire and smoke.
• Building collapse: Search and rescue when a building, wall or roof collapses, using trained teams and equipment.
• Flood and water rescue: Rescue of people trapped by floods, canal accidents and drowning, including boat-based water rescue.
• Other emergencies: Hazardous material incidents, explosions and animal rescue are also listed among the service’s responsibilities.
• Motorbike ambulances: Motorbike ambulances reach patients in congested streets and traffic jams where a full ambulance cannot pass.
• Air ambulance: An air ambulance service was launched for the first time in Punjab for shifting critically ill patients from remote Bahawalnagar, Mianwali and Bhakkar to specialised hospitals.

How to Call and What to Say

• Dial 1122: Dial 1122 from any phone within Pakistan; the number is toll-free and works without any code or prefix.
• Stay calm: Stay calm and speak clearly, because the operator needs accurate information to send the right team.
• Give the location: Give the exact location first, including street, landmark, tehsil and district, so the nearest station responds.
• Describe the emergency: Say what happened, how many are hurt, and whether there is fire, water, a trapped person or a medical problem.
• Stay on the line: Stay on the phone until the operator finishes, and follow first-aid or safety advice given while help is on the way.
• Clear the way: If safe, clear a path for the ambulance or fire vehicle, and send someone to guide the team to the spot.
• Do not move serious cases: Do not move a seriously injured person unless in immediate danger, such as fire, since wrong movement can worsen injuries.

Expansion in 2025 and 2026

• Motorway cover: Ambulance service was launched at 76 interchanges on Punjab’s 1,588-kilometre motorways, improving highway crash cover.
• New towns: Emergency services were expanded to 89 new towns in Punjab, taking the service closer to smaller communities.
• More ambulances: A total of 256 new ambulances were added to the fleet during the expansion described in the service’s 2025 account.
• Fire service growth: Fire rescue expansion to all tehsils also started, so fire cover no longer stops at district headquarters.
• Scale in 2025: The service responded to 2.5 million routine emergencies in 2025, providing rescue services to 2.2 million victims.
• Fire losses saved: Through firefighting in over 28,500 fire emergencies, the service reported saving losses worth Rs 69 billion.
• Response standard: The service reports an average response of around 7 minutes, though actual time depends on distance and traffic.

Common Mistakes and Misuse

• Do not call for non-emergencies: Calling 1122 for routine transport, general information or minor issues blocks the line for emergencies.
• Do not give a wrong location: A vague or wrong location is the most common cause of delay, so confirm the address before ending the call.
• Do not hang up early: Hanging up before the operator has the full picture can send the wrong team to the wrong place.
• Do not crowd the scene: Crowds block ambulances and fire vehicles, so keep the road and patient area clear.
• Do not delay for a private vehicle: In a serious case, calling 1122 at once is usually faster and safer than arranging private transport.
• Teach children the number: Every family member, including older children, should know 1122 is the number for fire, ambulance and rescue help.

Contact and Helpline Details

Conclusion

Rescue 1122 Punjab works because it is simple: one number, one integrated team, and cover in every district. Families should also know what to say on the call and what not to do at the scene. Save 1122 in every phone, teach it to children, and never use it except for a real emergency.

FAQs

What is Rescue 1122 in Punjab? It is Punjab’s integrated ambulance, fire and rescue service under the 2006 Act.

Is calling 1122 free? Yes, 1122 is a toll-free emergency number, and emergency help through the service is provided as a public service.

What should I tell the 1122 operator? Give the exact location first, then describe what happened, how many are hurt, and whether fire, water or a trapped person is involved.

Does Rescue 1122 cover all of Punjab? Yes, the service reports standards maintained in all districts, with expansion to new towns and all tehsils under way.

What is the 1192 helpline? The service also provides a lost persons helpline on 1192, to reunite people missing after accidents and emergencies with their families.